Internet from Home Cable/TOT

[dalek]

The latest on offer from TOT, now available out here in the wilds on Nong Wai/Non Wau Sor.

Image0001.jpg

I am having the 20/2 at 800bht a month on a 1 year contract with a two months extra free after that period .
They are in the house now installing it , will post the results soon .Click to enlarge , it's clearer.

Now that's interesting. I asked TOT about FTTH and they told me the cheapest option was 1,200 Baht/month.

Having seen your flyer, what is the installation charge, and do you know what's included - is there a cable connection (RJ45) from the router to your PC , is there a WiFi option with the router?
What's the mimimum contract period (I'm guessing a year, that's what it is with ADSL)
I do like the 800 Baht option, that sounds reasonable - as long as their international connection isn't as crap as mine on ADSL.

I used Speedtest.net, to BKK is OK-ish 8Mb down, 0.3Mb up. But to the US, it's 0.21Mb down & 0.04 up (my email server is in the US). I've done this test a few times now and it's always around the same speeds (and that was before the Thai school holidays started).

[trubrit]

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Now that's interesting. I asked TOT about FTTH and they told me the cheapest option was 1,200 Baht/month.

Having seen your flyer, what is the installation charge, and do you know what's included - is there a cable connection (RJ45) from the router to your PC , is there a WiFi option with the router?
What's the mimimum contract period (I'm guessing a year, that's what it is with ADSL)
I do like the 800 Baht option, that sounds reasonable - as long as their international connection isn't as crap as mine on ADSL.

I used Speedtest.net, to BKK is OK-ish 8Mb down, 0.3Mb up. But to the US, it's 0.21Mb down & 0.04 up (my email server is in the US). I've done this test a few times now and it's always around the same speeds (and that was before the Thai school holidays started).

Yes minimum contract period one year with an extra 2 months thrown in free after . It is wireless enabled via a TP link router. Connection with one point free, additional points extra.I connect , using a VPN via Singapore and I am getting similar speeds as you via Bangkok on a 10/1 service. I am hoping this will double on the new line.
They supply the new TP link for 2,000bht.

[dalek]

Yes minimum contract period one year with an extra 2 months thrown in free after . It is wireless enabled via a TP link router. Connection with one point free, additional points extra.I connect , using a VPN via Singapore and I am getting similar speeds as you via Bangkok on a 10/1 service. I am hoping this will double on the new line.
They supply the new TP link for 2,000bht.[/quote]


This TP-Link router, do you know how the incoming signal is terminated into it? Is it normal phone cable (RJ11 plug), fiber into the router, co-ax, or something else?
I'm wondering if you can use your own router, rather than buy from TOT? Might be cheaper/better, who knows?
My background is electronics, but have been out of it for a few years now. I bet you wouldn't have the model number of the router would you?
I'm asking, as it's advertised as FTTX, but I don't know what the "X" is for? I'm aware of FTTH - Fiber To The Home, and FTTC - Fiber To The Cabinet (the local junction box in the street). Maybe the FTTX is some "Thai" version that could be anything vague.
Thanks for your help on this.

[jackspratt]

I'm asking, as it's advertised as FTTX, but I don't know what the "X" is for? I'm aware of FTTH - Fiber To The Home, and FTTC - Fiber To The Cabinet (the local junction box in the street). Maybe the FTTX is some "Thai" version that could be anything vague.
Thanks for your help on this.

I suspect it is HFC, rather than fibre optic cable.

The modem/router model number would probably give a better indication of this.

Val?

[dalek]

I'm asking, as it's advertised as FTTX, but I don't know what the "X" is for? I'm aware of FTTH - Fiber To The Home, and FTTC - Fiber To The Cabinet (the local junction box in the street). Maybe the FTTX is some "Thai" version that could be anything vague.
Thanks for your help on this.

I suspect it is HFC, rather than fibre optic cable.

The modem/router model number would probably give a better indication of this.

Val?

Whoa, thanks for that info. Really interesting (bit nerdy, I know!) I had to look up HFC on wiki for an explanation, but follow that explanation completely.
Who says you can't teach an old dog new tricks! (well, an old UK telecom engineer anyway).
Hopefully waiting to find out the router model number.

[trubrit]

TP Link TD W8961 ND. Hope it helps. Sorry I can't be of more assistance , I know nothing about these sort of things. :-"
The new cable 's being fed right into my house, apparently separate from my existing phone line as they are putting new points in . They have gone home now, so I can't ask them , hopefully back tomorrow to finish.

[trubrit]

http://www.tp-link.com/en/search/?exact=1&q=TD-W8961ND

[jackspratt]

Something strange here Val - that is an old fashioned ADSL modem-router .......... as you would use with internet coming over your telephone line.

Maybe they will have another box between the new cable and the TP Link box.

The document you have scanned also looks a bit strange ie not official ToT. It is nothing like what I saw or signed when ToT installed my HFC late last year. Also, when I google ToT, none of their sites talks about "Light Fiber".

Please update us tomorrow when all is completed.

[trubrit]

Something strange here Val - that is an old fashioned ADSL modem-router .......... as you would use with internet coming over your telephone line.
..

Your right Jack, sorry.My wife and I have an amicable arrangement with each other based on "the need to know."It works by not bothering each other with things that we consider ,either the other doesn't really need to know about or are unable to do anything about if we did .It normally means we both lead a blissful life in our ignorance , however on this occasion what I didn't know was , when we went in to TOT office to sign up for this programme and paid the 2k for the new router, the one they gave us wasn't the one for the new system. During the conversation between her and the staff she had complained about the slow connection we were currently getting, so they were giving her this one to improve things before the new line went in , nothing to do with the fibre line , which I had assumed it was.Sorry again, on this occasion, ignorance wasn't bliss . So the situation is , I haven't got the new system router yet , so I don't know the number.
Incidentally, I have also just been told , the men aren't coming back until Monday , I forgot it's the weekend .
Will tell more on Monday , hopefully. :-"

[jackspratt]

The document you have scanned also looks a bit strange ie not official ToT. It is nothing like what I saw or signed when ToT installed my HFC late last year.............

It has just dawned on me why the documents look so different - it was True who I signed up with last year, not ToT.

That's what happens when you get gout - missing out on the evening Leo fix messes with your mind.

[Techland]

No Udon Home Cable Internet in First Home, they said. So it seems I am currently stuck with the True ---- performance driving me nuts nearly every day. The really crazy thing is: if nothing works (once again) I connect my phone to my computer and use AIS 3G instead. That worked each time so far. Not very quick but much quicker than True's crawling slowness.

[Gar]

I have TOT fiber. There is a big ass black fiber cable that goes into an interface box. From there, a thin fiber cable goes to a Forth router supplied by TOT. It has wifi and four ether net ports. While I was able to specify the wifi name and password, TOT refused to share the password to get into their router.
I've had it for a few months and so far it works great.

[Nong Bua Dave]

We live just over the outer side of the Mittraphap Hwy, Nong Bua and have True Hi-Speed internet.
Yesterday around 2pm the internet cut out and was off for around 2hours. I called the service number, 1686.
The woman I spoke to checked immediately and informed be there was no connection, and she would report it.
This morning I received an SMS in Thai, from True, but forgot to ask my wife what it said.
Just now, a guy from True rang to explain that yesterday's outage was caused by a power black out and was ringing to check if all was okay with the internet now - and it is.
I often read people blasting True for the lack of service.
In their defence, I would ask any readers from Australia, if Telstra, Optus or any other ISP would ever call back?
Let alone attend to a problem within a couple of hours.

[trubrit]

Well as promised. The new system is now installed. The router is a Zhone ZNID-GPON 2426A. I am currently getting download speed of 19+ and upload of 1.4, almost in line with their promised speeds , so I am quite happy. The extra 200bht per month cost is almost cancelled by the saving I am making by giving up the land line phone , which is no longer needed. So I no longer need the router I mentioned on the previous post, so if it's any good to anyone, it's for sale, just two weeks old .

[dalek]

Interested in the speeds you're getting is that to BKK or somewhere else? Is that using speedtest.net?
In the end what was the cost? I remember they quoted you 800 Baht/month. What was the installation cost and did you have to pay for the new router? Is it fiber/co-ax/something else, do you know?

There's some info on that router here: http://setuprouter.com/router/zhone/zni ... /login.htm but that is the UK version with default ID & passwords.
This is the access fro the South African version: http://www.mobily.com.sa/portalu/jforum ... 46173.page

I take it the ADSL access doesn't work on this router: username: admin password: tot

[trubrit]

Interested in the speeds you're getting is that to BKK or somewhere else? Is that using speedtest.net?
In the end what was the cost? I remember they quoted you 800 Baht/month. What was the installation cost and did you have to pay for the new router? Is it fiber/co-ax/something else, do you know?
.

I take it the ADSL access doesn't work on this router: username: admin password: tot

Speeds quoted were via Bangkok using Ookla Speed test .I also use a vpn for Singapore they measured slightly less .
No installation cost but the new router cost 2k from TOT .No the old system code etc is finished, you register a new one .

[rjj04]

yesterday's outage was caused by a power black out

My home is solar off-grid (on-grid capable), so the only time I know that there is a power outage in the area is when my internet service goes down. The tower is maybe 200m from my home. How hard is it for TOT and these other carriers to collocate a UPS at their transceiver towers? So next time they call and give an excuse like "there was a power outage", please ask them why they don't have back-up power in place?

[noosard]

please ask them why they don't have back-up power in place?

Cost would be the reason
My connection is TOT and have lots of drop outs due to power outages
My power, the local tower's power and where ever that signal comes from may lose power
Then we have internet drop out due to technical reasons
Usual have to ring TOT and they have to reset something

[rjj04]

I agree, cost is probably the reason. I don't know how much power the transceivers require, but if you think about it, on the customer side, the wireless is transmitting with POE (power over Ethernet). That carries a maximum of 25W, so it would stand to reason that the other side of the link would only have to expend 25W to get a signal to the customer. So, what, maybe a cheap 600W UPS you can buy for less than THB 2000 could handle the job... at least until the little battery is dead (~5 minutes). Every singly power glitch, which happen quite often here, will cause these transceiver stations to go down, and it seems like it takes quite a long time for them to reboot. It just seems to me that the cost to the provider is not that great, but the reliability for the customer is far higher... oh well TIT. So.... if more customers complain... who knows

[noosard]

My hope is more villagers get cable
which will lighten the load on wireless system so we will get better downloading
or hope they decide to cable to all schools and clinics, in which case will be able to go cable as well
Won't hold my breath waiting