Some positive feedback re local product n after sales service.
Bought a Hitachi water pump 3 years ago , started making strange noises and dropping in and out so rang Homepro where i bought it and they sent a technician the same day .. he arrived on a big superbike tools in rucksack and this guy named Bum
knew his stuff , without hesitation said its an electrical fault not motor, or pump n sure enough removing a cover found chewed wires within.. rodents and ants love taking up residency in water pumps and thankfully twas a quick easy repair.
More good news he pointed out because this product carries a 10 yr motor warranty and 5 yr other parts warranty there was just a small call out charge of 200 bt (circa 5 quid)..happy days n slipped him a couple bottles of Belgian beer for his troubles... such is the feel good factor i shall raise a glass of Chang this evening in Accoustic for Homepro and Mr Bum Hitachi man.
Lord only knows what a call out charge would be in Blighty , Europe or the USA nowadays ??..more than a fiver for sure.
DM