Qantas "the flying dog"

[redbeard]

personaly I make Quantas my last choice as they have been ripping off the aussie travelers for years when they have had a monopoly on a domestic route ,and that is still happening ,I can fly Perth to Sydney cheaper than Perth to Newman a third of the distance only difference is competition

[Doc]

Qantas 'the flying dog': poll

May 29, 2007 - 8:08AM

Australia's national carrier Qantas has been voted the worst international airline in a consumer survey.

The survey of 4,000 subscribers to consumer magazine Choice also found Qantas's low-cost subsidiary Jetstar to be the worst domestic airline.

Singapore Airlines was voted top international airline, while minnow Regional Express was the favoured domestic operator.

Choice asked subscribers to rate airlines for value for money, booking processes, convenience, the check-in procedure, inflight service, including food and entertainment, as well as seat comfort, leg room and cleanliness.

Qantas scored 63 per cent compared to Singapore Airlines's 78 per cent.

On the domestic front, Qantas fared little better with a 67 per cent rating, with consumers labelling the service "arrogant and aloof", while Jetstar scored just 62 per cent.

One respondent described Jetstar staff as "uniformly surly, unhelpful and most definitely unwelcoming".

Regional Express won a survey-high rating of 79 per cent followed by Virgin Blue with 71 per cent.

"Virgin Blue staff attempt to make what is a reasonably unpleasant experience flying with a no-frills service, light-hearted and enjoyable," one respondent said.

One possible reason Qantas may have fared so poorly is that people may be more critical of their national carrier, the magazine suggested.

Travellers said they continued to fly with Qantas to earn frequent flyer points even though they rated the airline significantly lower than average.

[AussieBoy]

When is comes to safety, nothing beats Queensland and Northern Territory Aerial Service, you pay for safety with your life

[mally]

Think they've been picking up bad habits from their partners B.A. ???

[ady]

Think they've been picking up bad habits from their partners B.A. ???

yep, they sure have.

my first and only flight with ba, on the lhr/bkk return, was the worst flight i have endured.

the scowling glares, bad service and arrogance from the post menopausal staff was most unpleasant.

never flown with them since, even for european jaunts.

[wazza]

with BA introducing the 1 piece only and 23 kgs max, after that you are stung for 2 pieces.and any x's baggage no matter what, u need to be careful with QF code share flights, that might be in fact a BA flight and have to cop that, even if u have a Qantas ticket.

[Ba Bob]

Isnt Choice magazine an Australian Mag. So then doesnt that imply that this survey was done in Oz. So does it suprise anyone that Qantas gets a bad response when most Australians would have only flown a handful of flights and probably on Qantas. Is flying really an enjoyable pastime or a necessity? Personally ive flown BA, Qantas(int & Dom), Emirates, Singapore, Royal Brunei, Thai, Alitalia, Virgin, Jetstar(int & Dom), Ryanair and cathay Pacific, I think you get what you pay for. qantas aint that bad but i do agree that BA sometimes have some surley stewardesses and Singapore are a little better than the average btu BA is the only airline that has ever upgraded me to business.