Travel Agents

Post by **Kudjap or Bust** » May 15, 2007, 10:53 am

Are there any travel agents in Udon that can book Tiger Air flights?

Their online booking doesn't accept debit cards and my credit cards are rejected, they tell me there's a problem with their system..

Before anyone says it I won't give credit card details over the phone....

Post by **Doc** » May 15, 2007, 11:12 am

I would suspect that any travel agent that books Singapore Airlines would be able to do the same for Tiger - since they are associated with them.

As for good travel agents vs. bad travel agents - my experience has been that it is not the travel agency itself that is in question - it is the individual that you are dealing with. Always double check the booking before you leave their office.

Most of the agencies have people that speak English. I have used the one on the same street as Mr. Tongs - right across from Robinsons with good success. I have also used the one that is on the major corner down from the bus station.

Post by **Kudjap or Bust** » May 15, 2007, 11:26 am

Doc, Do you mean the shop on the corner of the street leading to the Complex ?I've actually had a bad experience with the shop opposite the Complex trying to book a Thai Air flight for the TW. We finally had it sorted out by the small booth inside the Copmplex

Post by **Doc** » May 15, 2007, 12:41 pm

Yes - that one. The street leading to the Complex. Down by Psori Road - at the 3 way intersection.

As for the bad experience. Sorry to hear about the problem. I had good experiences there - but that could be because I was dealing with one of my students. Again, typically, it is the individual agent rather than the agency itself.

In resolving complaints and problems here in Thailand - I have found that communication problems are the primary reason that things are not resolved to our satisfaction.

Post by **wokkawombat** » May 15, 2007, 2:45 pm

Doc, if you mean the agency on the corner of Phosi and Tikkattanon then I also have had good service there even to the extent of being able to pay, with a credit card, flights that I have booked with Qantas or BA on the phone in BKK. Qantas and BA will not accept credit card payment over the phone in Thailand so the agency saved a trip to BKK to pay. All they charged was the normal Thai 3% approx credit card charge rip off.

John

Post by **Kudjap or Bust** » May 15, 2007, 7:16 pm

Went to the travel shop on the corner this afternon, everything worked out well, the lady there spoke good English which helped although I took the wife with me in case. The lady there even told me I could get the flight cheaper if I booked online....WOW... I explained as I have stated above about the card..

Very nice experience, and a shop I would recommend.

Thanks Doc

Post by **briang** » May 15, 2007, 8:57 pm

Do Tiger Airways not have a desk at Udon Airport? I was having the same problems booking online as Kudjap. I asked the Gf to go to the Airport to book

Oh well the exercise will do her good!

Brian

Post by **Kudjap or Bust** » May 16, 2007, 10:38 am

No there's no Tiger Air desk at the airport. I went over there yesterday morning.

From their website:

Ticket counters at airports: Tiger Airways currently operates nine ticket counters located in Singapore, Macau, Clark, Guangzhou, Haikou, Shenzhen, Ho Chi Minh, Padang, and Phuket airports (for same day travel ticket sales).

Post by **briang** » May 16, 2007, 2:13 pm

Thanks Kudjap,

looks like we will be using the same travel agents as you!

Hope Tiger get their online system sorted. Maybe they have the same system that Nok had?

Brian

Post by **747man** » June 15, 2007, 9:27 pm

THE SHOP ON THE CORNER HAS GIVEN ME GOOD SERVICE IN THE PAST....ITS CALLED " ON TIME TRAVEL "

Post by **bubbles** » June 16, 2007, 5:30 am

Hi Guys
Can someone post the TIME TRAVEL phone number and do they have there own website? thanks
Regards Bubs

Post by **Kudjap or Bust** » June 16, 2007, 7:20 am

On-Time Travel N.E. Co Ltd

Address: 539/72 Posri Road, Udonthani 41000.
Telephone: 042 247792
Fax: 042 243165
Email: ontimene@cscoms.com

Straight from their stationary. They do not post a website so I guess they don't have one. Hope this helps

Post by **bubbles** » June 17, 2007, 4:57 am

Many thanks KUDJAP will contact them next week for a quote,
Regards BUBS

Post by **747man** » June 17, 2007, 2:24 pm

Kudjap or Bust wrote:On-Time Travel N.E. Co Ltd

Address: 539/72 Posri Road, Udonthani 41000.
Telephone: 042 247792
Fax: 042 243165
Email: ontimene@cscoms.com

Straight from their stationary. They do not post a website so I guess they don't have one. Hope this helps

Just tried to e-mail this and IT came back as FAILED PERMENANTLEY NO such mailbox !!!

Post by **Kudjap or Bust** » June 17, 2007, 2:49 pm

Sorry its the address given on their stationary.

Post by **bubbles** » June 17, 2007, 5:01 pm

Same happened to me so I have sent them a fax for a quote you can only give whats printed on the stationery anyway thanks again KUDJAP

Regards Bubs

Post by **BKKSTAN** » June 17, 2007, 5:26 pm

Did you try the phone number??

Post by **bubbles** » June 18, 2007, 4:27 am

Im in Aussie so only sent a fax and it went through and will await a reply

BUBS