UM website problem

Post by **socksy** » April 16, 2014, 12:49 pm

Anybody else had problems with Udon Map today? Mine has been very slow and I have had to reload when trying to enter UM several times. My computer is as quick as usual for other internet sites and searches etc.

Post by **BobHelm** » April 16, 2014, 1:02 pm

Yes.
I have encountered a few issues so far today.
First thing this morning I couldn't get any of the BB codes to work in a reply. Quote, underline Bold etc. I clicked on them & nothing happened.
Now the pages are not completing loading - I can see the page but it is still loading as on this while I am typing now..

: um.jpg (5.3 KiB) Viewed 6855 times

That was using Chrome, Windows 7 ultimate on both 3BB & TOT. Not happening on any other site...

The header still the same as the picture even after finishing typing this...

Post by **socksy** » April 16, 2014, 1:39 pm

Bob - I've e-mailed Udon Map to see what the problem is.

Post by **stattointhailand** » April 16, 2014, 1:49 pm

First time i've managed to get in since about 3 am (during footie).

Post by **UM-Tech** » April 16, 2014, 2:19 pm

Hi All,

We are looking into the issue right now, apologies for the slight disruption.

UdonMap Tech Dept.

Post by **Zidane** » April 16, 2014, 3:17 pm

Been like this since I tried getting in around 8am this morning......keep having to reload the page.
Tried sending a message on the footie forum several times but just wont accept ?
Even when browsing I get the same and have to reload.

Post by **UM-Tech** » April 16, 2014, 3:30 pm

Thanks for that Zid, useful info...

If anyone has some info to report, e.g. which Internet provider you are using (you can PM me with it), or "I'm on OK now, no issues", "I'm not seeing any issues", "I only just barely got on to see this", "it was slow between the hours of ____, but later it was OK", let us know.

UMT

Post by **Zidane** » April 16, 2014, 3:50 pm

I've been useing both Internet Explorer and Google Chrome.
Google Chrome wouldnt let me in at all......Internet Explorer would but I kept having to reload the page for browsing and wouldnt let me submit a message.

Note: It has let me submit 2 messages in the last 10 minutes but in each case I have had to reload the page (useing Internet Explorer).

Post by **Udon Map** » April 16, 2014, 4:56 pm

I'm currently in the U.S. and have experienced no problems at all.

Post by **747man** » April 16, 2014, 6:16 pm

I've experienced NO Problem at all......Mind you I am an Evertonian & Using Internet Explorer & Google..Thank You..

Post by **Jed** » April 16, 2014, 6:31 pm

No problems down Nong Khai-way, on TOT with Chrome, at least as far as UM goes.

Post by **hippo** » April 16, 2014, 7:10 pm

many connection problems today ....i use tablet

Post by **UM-Tech** » April 16, 2014, 7:27 pm

Definitely seems isolated to Thailand and we are still trying to determine the actual culprit, as several other sites work fine from here, no issues.

Post by **parrot** » April 16, 2014, 8:55 pm

I'm logged on at 8:30 til now, no problems at all.

Post by **Zidane** » April 16, 2014, 9:08 pm

Could be linked to the sports forum ??
socksy,Bob Helm,stattointhailand,Zidane.....all posters whose opinions are highly respected are encountering problems.
747man.....who also posts regularly on the sports forum not affected

Its "bitter blues" hacking into the system !

Post by **UM-Tech** » April 16, 2014, 9:19 pm

Hi All,

We've done a more extensive check of the issue, and it remains isolated to Thailand, and only some ISP's.

This would indicate routers in country that may have been either taken down, damaged, or otherwise in transition.

We will continue to investigate the issue. Clearly, many of those affected cannot see these messages, or if they can, still have difficulty replying to them. You can email us at the email pictured below.

For those of you that can, continued info by PM or this thread is most welcome.

Thanks so much for your patience, have a wonderful evening (or day, depending on where you are).

UM Tech Dept.

: um.jpg (2.91 KiB) Viewed 7326 times

Post by **stattointhailand** » April 16, 2014, 10:04 pm

Managed to log in 3 times on the trot in the last 10 mins (best for about 18hrs), still much slower to do anything, but at least not getting the "failed to load" message.
Using Firefox and Triple T based in Udon

Suspect 747 has tried to stop us all revealing last nights result :-"

Post by **jackspratt** » April 16, 2014, 10:07 pm

I am currently in Oz, and having no problems accessing UM.

Post by **stattointhailand** » April 16, 2014, 10:14 pm

Spoke too soon again

Unable to load page message back again (twice) then got back in

Post by **UM-Tech** » April 16, 2014, 10:41 pm

I'm in OK on True 3G SIM / USB stick.

Working great / Screaming fast on Home Cable.

But in TripleT the connection is severely delayed.

Anyone else on another provider and having issues? Anyone on TripleT NOT having issues?

Provide location if possible (so we can isolate which routers of their might be out).